CLIENT FEEDBACK FORM

+44 (0)1371 875200

As you know we aim to provide the best service to our clients. To enable us to continually improve, please give us your feedback. Answers will be kept confidential.

How satisfied were you with the overall service received from us? *

Extremely satisfied

Satisfied

Not satisfied

Unsure

Please state reasons why: *

Do you think your objectives were understood? *

If no, please give reasons why:

Were you given clear advice as to your options before, during and after the matter? *

If no, please give reasons why:

Did we meet your objectives? *

If no, please give reasons why:

In general, how satisfied were you with the service you received from in relation to:

Timeliness in responding to telephone calls, emails and letters *

The turnaround time on your matter *

Clarity of written communication *

Quality of legal advice *

Having received your bill for legal fees and costs, do you think our service is value for money? *

Please give reasons why: *

What could we do to improve the service you received from us? *

What other services could we offer that would improve our service? *

Would you recommend the practice to a colleague, friend or family member? *

Please use the space below for any additional comments: *

Your Name *

Foort Tayler is a trading name of Foort Tayler Ltd. Foort Tayler Ltd. is a Limited Company registered in England and Wales under registration number 9447416
Directors: Sheelagh Foort, Shelley Tayler, Helen Kirkham, Keeley Hanmer
Foort Tayler Ltd is authorised and regulated by the Solicitors Regulation Authority under registration number 623034

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